1 03, 2017

Storify your business: Why your business needs a story 3 main elements you should consider in your business story

When I started Solpak, I was green in the food service industry. The product line we distributed had a proven track record elsewhere in the world but that did not make a difference when we introduced it in our area. Our first few months were a disaster on the sales side. [...]

22 02, 2017

Paperless Office: Why, What and How you should start today

Our small business was in a growth rush: 6 new clients. Account opening forms, loaned equipment contracts and credit applications. Suddenly, a client calls in because he has a question on an invoice and a payment he did a month ago. Joanne stops everything and digs through a file cabinet to find the paperwork to [...]

1 02, 2017

Tough decisions: When there is more than meets the eye

Joanne (name changed to protect privacy) was employee #3 in my small business, Solpak.  I liked her a lot.  She was dedicated, open to coaching and very friendly with clients.  She joined the team when we had 60 active clients, but that number more than doubled over the next few years, which triggered a series of performance [...]

11 01, 2017

The paradox of wanting to start your own small business

I had just had my meeting with my career reorientation advisor, the last step in my termination package (M&A). I told him how and why I was launching my small business. We spoke for an hour about it. Being a former business owner himself, he shared the perils of moving in that direction, questioned me a bit more about [...]

4 01, 2017

Continuous Improvement: Your business will never be in its final form

I smiled.  More than 10 years into starting and running my small business and I realized I would NEVER be done with it. As our team reached a new stage of growth, new challenges appeared and old ones faded away. Logistics issues of the past were resolved by new technology and the needs of our [...]

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