In this video, David discusses just how important it is to have a website, even if your business is small. Looking for more information? Fill out the form below to receive David’s free Detailed 9 Essentials of Running a Successful Small Business.
In this video, David discusses how he feels about leaving customers in the hands of his employees when he has to be away. Looking for more information? Fill out the form below to receive David’s free Detailed 9 Essentials of Running a Successful Small Business.
If you're having trouble delivering on your promise to your clients or even troubles within your employees, you likely have a systems problem. In this short video, David explains how to setup your systems effectively and eliminate chaos. Looking for more information? Fill out the form below to receive David’s free Detailed 9 [...]
Download the Effective Homepage Template here. Download the Podcast here. Subscribe to the Podcast on iTunes | Android | RSS. SUMMARY Today I want to talk to you about a topic that is very important with regards to your marketing: a website. More precisely, your home page on your website. First, do you have [...]
How to Setup Your Roles and Responsibilities with Ease Organize your business or team and eliminate chaos
Download the free Roles and Responsibilities Master File here. You can listen this episode and download the mp3 from my podcast for free: http://davidsalerno.com/wp-content/uploads/2017/04/SmallBusinessSherpa-1-howtosetupyourrolesandresponsibilitieswithease.mp3 SUMMARY Today we are talking about a topic that is very important to a lot of small businesses, even larger ones. Have you ever had frustrations in your [...]
Our small business was in a growth rush: 6 new clients. Account opening forms, loaned equipment contracts and credit applications. Suddenly, a client calls in because he has a question on an invoice and a payment he did a month ago. Joanne stops everything and digs through a file cabinet to find the paperwork to [...]
I smiled. More than 10 years into starting and running my small business and I realized I would NEVER be done with it. As our team reached a new stage of growth, new challenges appeared and old ones faded away. Logistics issues of the past were resolved by new technology and the needs of our [...]
The service team was young and new. They were in charge of handling the day-to-day of preparing orders and shipping our great products out. I was busy drumming more business and I trusted the team for their loyalty and dedication. One morning, I noticed by a fluke that we had 3 problem orders back to back. That’s a lot when you only [...]
I’ve always obsessed over making it as simple as possible for our clients when deciding on ways to serve them better. At a smaller scale, it used to be “easy” to think of ways to make it simple for them, even when the “behind the scene” involved a pretty elaborate thought process. […]